If you have lost some transactions or your company file has gone corrupt, DON'T PANIC. This is a very rare situation which happens due to slow internet connection. You can easily recover your company file.
Here are various options to recover your data:
Recovery Procedure On Dropbox (if company is syncing via Dropbox):
1. Open Dropbox.com on PC/Laptop
2. Go to Apps folder > Book Keeper App folder
3. Find your company file > Click on it and choose > More > Version History
4. Find that file of yesterday which has maximum size and click restore against it. (KINDLY DO THIS STEP CAREFULLY)
5. Now open Book Keeper and verify your data.
Recovery Procedure On Android:
1. Go to SD card/Internal memory of admin android device
2. goto Book Keeper folder > Auto Backup folder > it will have 10 backup of your company file, example:
company_1.db_bookkeeper_backup
company_2.db_bookkeeper_backup
company_3.db_bookkeeper_backup
3. Find that file of yesterday which has maximum size and click restore against it. (KINDLY DO THIS STEP CAREFULLY)
4. Now open Book Keeper and verify your data.
Recovery Procedure On iOS:
1. Open Demo Traders > Settings > Auto Backup
2. It will have 10 backup of your company file, example:
company_1.db_bookkeeper_backup
company_2.db_bookkeeper_backup
company_3.db_bookkeeper_backup
3. Find that file of yesterday which has maximum size and click restore against it. (KINDLY DO THIS STEP CAREFULLY)
4. Now open Book Keeper and verify your data.
Recovery Procedure On Windows:
* Open My Document in your computer > BookKeeperApp > Backup folder
* It has all your backup files, named as companyname_date_time.db_BookKeeper_Backupex: abc_10_11_2016_07_45.db_BookKeeper_Backup
* Find your file carefully depending on date/time of file and size of file. Suppose you worked last around 7 PM, so search for file around 7 PM and of maximum size.
* Once you have got your file, copy this file to Desktop, verify your data
* then you can sync this or use in other device
If all of above method fails, then you need to restore from your backups you have taken manually.
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