Common errors while generating E-invoice | GST India

These are some common errors you might have come across while generating E-Invoice

1. From JSON: If you have used prefixes in your invoice number for eg- GST/22-23/001 or ARM/2022-23/001. The bookkeeper will show you the error message for the incorrect path as shown in the image below:

To remove this create a new folder on the Desktop > eInvoice_GST >another folder '22-23' then try again.

2.  If you are getting an error "The field Address 1 must be a string with a minimum length of 1 and a maximum length of 100"
To remove this check your Buyer address length as per the image below it shall be under 100 characters, then try again.

3. If you are getting this type of error related to the "other charges" applied to the voucher as per the image below:

Make sure you have not applied other charges in the negative value such as Discount, Shipping, etc you need to remove it or mention the value in the round off then save.

Error Code	Error Messege	Reason for Error	Resolution
1004	Header GSTIN is required
1005	Invalid Token	1. Token has expired 2. While calling other APIs, wrong GSTIN / User Id/ Token passed in the request header	1. Token is valid for 6 hours, if it has expired, call the Auth. API again and get new token 2. Pass correct values for GSTIN, User Id and Auth Token in the request headers while calling APIs other than Auth API
1006	User Name is required
1007	Authentication failed. Pls. inform the helpdesk	Wrong formation of request payload	Prepare the request payload as per the API documentation
1008	Invalid login credentials	Either UserId or Password are wrong	Pass the correct UserId and Password
1010	Invalid Client-ID/Client-Secret	Either the ClientId or the ClientSecret passed in the request header is wrong	Pass the correct ClientId and the ClientSecret
1011	Client Id is required
1012	Client Secret is required
1013	Decryption of password failed	Auth.API is not able to decrypt the password	Use the correct public key for encrypting the password while calling the Auth API. The public key is sent by mail while providing the access to Production environment as well as available for download from the portal under API user management. This public key is different on Sandbox and Production and it is different from the one used for verification of the signed content.Refer to the developer portal for encryption method used and sample code.
1014	Inactive User	Status of the GSTIN is inactive or not enabled for E Invoice	Please verify whether the GSTIN is active and enabled for E Invoice from the E Invoice portal
1015	Invalid GSTIN for this user	The GSTIN of the user who has generated the auth token is different from the GSTIN being passed in the request header	Send the correct GSTIN in the header for APIs other than Auth API
1016	Decryption of App Key failed	Auth.API is not able to decrypt the password	Use the correct public key for encrypting the appkey while calling the Auth API. The public key is sent by mail while providing the access to Production environment as well as available for download from the portal under API user management. This public key is different on Sandbox and Production and it is different from the one used for verification of the signed content.Refer to the developer portal for encryption method used and sample code.
1017	Incorrect user id/User does not exists	User id passed in request payload is incorrect	Pass the correct user id. If not available, please log in to the portal using the main user id (the one without '
1018	Client Id is not mapped to this user	The UserId is not mapped to the ClientId that is being sent as request header	Please send the correct userId for the respective clientId. If using direct integration as well as through GSP or through multiple GSPs, please pass the correct set of ClientId
1019	Incorrect Password	Password is wrong	Use the correct password, if forgotten, may use forgot password option in the portal
3001	Requested data is not available
3002	Invalid login credentials
3003	Password should contains atleast one upper case, one lower case, one number and one special characters like [%,$,#,@,_,!,*]	Password being set is very simple	Password should contains atleast one upper case, one lower case, one number and one special characters like [%,$,
3004	This username is already registered. Please choose a different username.	User id is already available in the system	Use a different user id
3005	Requested data is not found
3006	Invalid Mobile Number	The Mobile number provided is incorrect	Provide the correct mobile number, Incase the number has changed, may update it in GSTN Common Portal and try after some time. If issue still persists, contact helpdesk with complete details of the issue.
3007	You have exceeded the limit of creating sub-users	The number of sub user creation limit is exceeded	Up to 10 subusers for each of the main GSTIN and additional places of business can be created
3008	Sub user exists for this user id	There is already a subuser with the same user id is already created	Use a different user id for the sub user creation
3009	Pls provide the required parameter or payload
3010	The suffix login id should contain 4 or lesser than 4 characters
3011	Data not Found
3012	Mobile No. is blank for this GSTIN ..Pl use update from GST Common Portal option to get the mobile number, if updated in GST Common Portal.	The GSTIN master data does not have mobile number in eInvoice System	Please get the mobile number updated at the GSTN common portal
3013	Your registration under GST has been cancelled , however if you are a transporter then use the Enrollment option.
3014	Gstin Not Allowed
3015	Sorry, your GSTIN is deregistered in GST Common Portal	Attempting to use a GSTIN which is cancelled	Please check the status of the GSTIN on the GSTN common portal. If it is active, contact the helpdesk with GSTIN details
3016	Your registration under GST is inactive and hence you cannot register, however if you are a transporter then use the Enrollment option.
3017	You were given provisional ID which was not activated till the last date. Hence your details are not available with GST portal. However if you are a transporter then use the Enrollment option.
3019	subuser details are not saved please try again
3020	Internal Server Error pls try after sometime
3021	There are no subusers for this gstin	Some user action has failed due to internal server issue or unexpected user data	Try after some time, if issue still persists, report to helpdesk with complete details of the issue
3022	The Given Details Already Exists
3023	The New PassWord And Old PassWord Cannot Be Same	While changing the password, new password can not be same as old password	The New and Ols password should be different while changing the password
3024	Change of password unsuccessfull,pls check the existing password	Password could not be changed since the current password provided is incorrect	Provide the correct current password while changing the password
3025	Already This Account Has Been Freezed	Trying to freeze an account which is already frozen	You can freeze only active account
3027	You are already registered Pl. use already created username and password to login to the system.If you have forgotten username or password,then use Forgot Username or Forgot Passowrd options to get the username and password!!"	Attempting to create another account which is already created	Use forgot password option to retrieve the user name or password in case currently not available
3029	GSTIN is inactive or cancelled	GSTIN is inactive or cancelled by department or tax payer .	Check the correctness of the GSTIN and its status. If you are sure that it is active, Pl use the 'Sync GSTIN from GST CP' API to get it verified from the GST Portal. If it is active at GST portal, it will return you with the new status. If you get the status as 'Active', then you can re-fire your request to generate the IRN. If you are not able to verify through API, you can go to einvocie1.gst.gov.in portal and use the 'Tax Payer / GSTIN' option in search menu to check the status manually from GST Portal and use 'Update' button to get it updated from GST Common Portal, if required. If you are satisfied with result, you can re-fire the request.
3030	Invalid Gstin	GSTIN provided is incorrect	Provide the correct GSTIN
3031	Invalid User Name	Attempting to login with wrong user id	Use the correct user id
3032	Enrolled Transporter cannot login to e-Invoice Portal. You need to be GST registered. For more clarifications , please read the FAQs under Web Login section .	The user who is not registered with GSTN but enrolled as transporter in E Way Bill portal is trying to login to eInvoice system	This is not allowed
3033	Your account has been Freezed as GSTIN is inactive	User is trying to login with an account which is freezed since the GSTIN is not active	Check the status of the GSTIN on the GSTN common portal. If active in common portal, report the same to helpdesk
3034	Your account has been cancelled as GSTIN is inactive	User is trying to login with an account which is cancelled since the GSTIN is not active	Check the status of the GSTIN on the GSTN common portal. If active in common portal, report the same to helpdesk
3035	Your account has been suspended as GSTIN is inactive	User is trying to login with an account which is suspended since the GSTIN is not active	Check the status of the GSTIN on the GSTN common portal. If active in common portal, report the same to helpdesk
3036	Your account has been inactive	Attempting to logging with a user id which is not active	Check the status of the user id, if in freeze state, create a new account
3037	CommonEnrolled Transporter not allowed this site	A user with common enrolled opting is trying to use the eInvoice system	eInvoice system can not be used by the GSTIN which has opted for common enrolment under E Way Bill
3042	Invalid From Pincode or To Pincode	PIN code passed is wrong	Pass the correct PIN code. Check the PIN code on the portal under Search -> Master Codes
3043	Something went wrong, please try again after sometime	Attempting to carryout some on the system or passing some data which is not expected	Please check the data or the operation which you have just performed. If issue still persists, please share the complete details to the helpdesk
3044	This registration only for tax payers not GSP.	The option is available for the the Taxpayers and not for GSPs	This option is not available / applicable for GSP
3045	Sorry you are not registered, Please use the registration option.
3046	Sorry you are not enabled for e-Invoicing System.	Ineligible taxpayer is trying to register for the eInvoice system	In case the turnover is above 500crores in any of the financial years in GST regime, use the enrol option in eInvoice portal
3052	Transporter Id {0} is cancelled or invalid.
3053	Unauthorised access
3058	Data not Saved
3059	Client-Id for this PAN is not generated check your IP-Whitelisting status.
3060	Please wait for officer approval
3061	Your Request has been rejected, please register again
3062	Already Registered
3063	You are already enabled for e-invoicing
3064	Sorry, This GSTIN is deregistered
3065	You are not allowed to use this feature.
3066	There is no pin codes availables for this state.
3067	Client secret unsuccessfull,pls check the existing client secret.
3068	There is no Api user.
3069	Sorry,you have not directly integrated with E-invoice API.
3070	Sorry,you have not registered.
3071	Sorry,you have already linked this Gstin to your Client Id.
3072	Sorry,Your GSTIN not enabled by the Direct Integrator.
3073	You are already registered.
3074	GSTIN - {0} is cancelled and document date - {1} is later than de-registration date
3075	GSTIN- {0} is cancelled and de-registration date is not available
3076	GSTIN - {0} is inactive
3077	GSTIN - {0} is cancelled and document date - {1} is earlier than registration date
3078	GSTIN- {0} is cancelled and registration date is not available
3079	For active GSTINs the document date should not be earlier than registration date
3080	Sorry, e-Invoicing cannot be enabled.
3081	Error while sending OTP, Please try again later.
3082	You have exceeded the OTP attempts. Please Re-Send OTP again.
3083	OTP Time Expried.
3084	Invalid OTP.
3085	Your PAN has Enabled with 500 Cr. Please enter turn over 500Cr
3086	Your PAN has Enabled with 100 Cr. Please enter turn over 100Cr
3087	Your PAN has Enabled with 50 Cr. Please enter turn over 50Cr
3088	You have exceeded the OTP attempts. Please wait for 10 minutes.
3089	Please Register for 2 Factor Authentication.
3090	Your PAN has Enabled with 20 Cr. Please enter turn over 20Cr
3091	Your PAN has Enabled with 10 Cr. Please enter turn over 10Cr

ResolutionErrors - nic.einvoice.web (gst.gov.in) 

If you still need some help, write us at [e-mail]