Multiple Admin At Same Time | Use Book Keeper On Multiple Devices At Same Time | Not Able To sync | Unauthorized Error | Not Able To Edit Anything | multiadmin | Lost Admin Device | Lost Phone | Re...

Video Tutorial on Multiple Admin:

https://www.youtube.com/watch?v=XOTvmXCmqtQ

You can access admin on one device and all other will become users automatically.

Users have almost all rights except Edit and Delete.

Why only one admin?

Let's look at a scenario:

PC1 is offline and has created INV33 worth 100000 rs

mobile now comes online, and creates INV33 bcz it doesnt know INV33 has been created, bcz that PC1 is offline..right?
now, mobile creates INV33 worth 20000 and INV34 worth 45000

and goes back to PC1 and it becomes online, but mobile was online it has already overwritten INV33 and INV34

Book Keeper takes care of this by making one device admin and other user

So, one device will be admin and all other will become users.

How to change admin device? 

(If you have old admin device with you)

1. Go to Settings > Company Settings in admin device,
2. Then remove admin device option from there.
3. Wait for 5 minutes, let it sync on all devices.
4. Now wherever you will open this company, that device will become admin.

If you don't know which device is admin,

Just click on User icon on top right in computer, a window will open and it will show you which is your admin device.

If you have lost admin device,
you don't have access to your old admin device

and wants to make your new device as admin, follow below steps:

If you want, your Windows device to be admin device:

1. Open Book Keeper on computer > Help > About Book Keeper. Make sure version number is atleast 7.2.4 or latest
2. Open Book Keeper with admin credentials, it will say, 'Logged in as User(PC)'. Click on it.
3. On top, there 1 be user👤 icon, click on it
4. A window will open, that will show which device is admin
5. In case admin device is lost or you don't have access to it, press Shift+Alt+Ctrl+F10 on Windows. A new dialog will open, press on Yes to make the current device admin.
6. Wait for 1-2 minutes and then restart Book Keeper on all devices.
7. These steps need to be followed only if you don't have access to old admin device.

If you want, your Mobile (Android/iOS) device to be admin device:

1. Go to Play Store/App Store to update to latest version.
2. Open Book Keeper with admin credentials.
3. On top, it will show 'Logged in as User (MOB1/iOS1). Tap on it
4. A new screen will open, that will show which device is admin
5. In case admin device is lost or you don't have access to it, tap on the caption written as 'DEVICES ASSOCIATED WITH THIS COMPANY' 10-15 times. A new dialog will open, press on Yes to make the current device admin.
6. Wait for 1-2 minutes and then restart Book Keeper on all devices.
7. These steps need to be followed only if you don't have access to old admin device.

If you want old version of accessing admin on all devices, you need to drop us email at [e-mail] and in mail mention that, you want to access admin on all devices and you will take care of your data. We'll give admin access to all devices. Kindly note that, in older version, if you work in parallel on all devices, there are chances for data conflict and data loss. You need to take care of your data and take backup regularly. If you still want to use older version of multiple admin, drop us email.