A Credit Note, is a legal document just like an invoice or a purchase order, that suppliers provide to customers to notify the customer that credit is being applied to their account for any number of reasons. It’s a way to issue full or partial refunds for invoices that have already been issued or paid.
You may issue a credit note to your customers because:
- The customer returned goods or rejected services for any number of reasons
- There was a mistake in price on the original invoice
- There was an over payment on the original invoice
- The goods were damaged in some way during transit
Recording a Credit Note In Book Keeper
Case 1: Where goods have been returned-
Step1- Go to Transactions > Credit Note > Create new
Steps2- Select Customer Account > Add the items and define the quantity that has been returned and on the value on which they have been returned.
Step3- Click on Set off Against invoice > Select the voucher and define the value of Goods returned in Amount to Pay Column And Save.
Case2: Where invoice value needs to be adjusted without return of Goods.
Step1- Go to Transactions > Credit Note > Create new
Steps2- Select Customer Account > Change the mode Credit note to On total mode > Define the Adjusted Amount in the Sub total Field > Enable Tax Checkbox > Select the Tax Slab.
Step3- Click on Set off Against invoice > Select the voucher and define the value of Goods returned in Amount to Pay Column And Save.
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